What your company already knows. What you are not hearing.
Open customer promises and project commitments already live in your email, meetings, and chat. Past founder span of control, those open loops hide until an account or delivery date slips.
GroundTruth surfaces the gaps with sources attached. Cited or silent. Deployed in your environment. A person still approves every outbound send.
A customer ask loses its owner. A handoff stalls between desks. A file due Friday never appears. You hired managers so you would not live in every thread. That works until delivery and service excellence depend on commitments you never see.
GroundTruth is built for customer service and project excellence, not for catching people out. It shows open work against your own record so the team can close the loop.
GroundTruth reads the places your real promises live, flags the open gaps, and puts a Monday digest in front of leadership with evidence on every claim.
Commitments from meetings you did not attend stay visible before the customer asks again.
When chat changes the plan and the field still quotes the old number, you get the decision with the source, or nothing.
Each side thinks the other has it. You see the stall against your own baseline while there is still time to fix it.
Customer and project threads stay on a list with owners, not locked inside one inbox.
Every gap in the digest points back to email, a meeting transcript, or chat. If GroundTruth cannot cite it, it stays quiet.
We never hold your data. Humans approve outbound before anything leaves for a customer or the team.
Delivery businesses past a few dozen people where one lost account or stalled job hurts.
Teams past founder span of control who need Monday visibility without living in every thread.
Anyone who wants a concrete excellence product for mid-market clients, with clear size-band materials.
Install is scoped to your stack and size band. Recurring follows headcount so cost tracks the people whose work GroundTruth watches.
Open the size-band fliers below for current packages. T1 covers 26 to 49 people, T2 covers 51 to 100, and T3 covers 101+. Industry-specific fliers and cold teasers sit in the resource library when you need them.
Bring one recent customer or project miss. We show how Cited or silent would have surfaced it from your own record, with a human still approving every send.
Book a 30-Minute Walkthrough SuscoSolutions.comSize-band masters first. Industry packs and cold teasers when you need them.
Mockups stay in the GroundTruth2 folder on SharePoint and are not linked here. GroundTruth drafts. A person decides.