Forensic firms win on report deadlines, conflict clearance, and clean handoffs across offices. GroundTruth reads email, meetings, and chat for aging counsel asks, unowned report sections, and experts booked twice. Cited or silent.
Counsel on the Harbor matter asked for the draft roof section. Five days later, no owner and no reply.
SOURCE · counsel mail Mar 4 · matter thread Mar 4-8where matter and counsel promises actually live
we deploy to you, so we never hold your data
no source pointer, no claim. That is the reason to believe.
A status, site photo, or draft section sits open past the date promised. Age and thread trail before the panel relationship cools.
Someone said the draft would land Friday. Six days later, no owner and no file. Cited from the transcript.
Intake cleared sales. Conflicts still open. Site visit is on the calendar anyway. Two desks, one matter.
Scope or site date flipped in chat. One office never got the thread. The site team still runs the old plan.
Both inspections claim Thursday morning. Coverage is a calendar fact, not a hope in the staffing call.
Late drafts or incomplete packages keep recurring for one client. Count and status against the record.
Open matters, counsel promises, and draft sections still resolve only through an expert whose last day is on the calendar.
Organizers get a recap after each call: actions with owners and due dates. Open work surfaces in Monday's digest.
Now Monday opens with open matter and counsel gaps, not with hope that someone else caught them.
Counsel on the Harbor matter asked for the draft roof section Friday. Five days, no owner reply.
SOURCE · counsel mail Mar 4 · matter thread Mar 4-8 · no outbound sinceConflict clearance on intake 19-C still open. Site visit remains on Thursday's calendar.
SOURCE · conflicts desk Mar 3 · scheduling mail Mar 5Thursday: two site inspections both list the same PE 9 a.m. to noon. No backup named.
SOURCE · staffing board Mar 6 · PE calendar Mar 6Engagement site date changed in partner chat. North office absent from the last three matter threads.
SOURCE · partner chat Mar 5 · North office absent from engagement mailsNames and digest items are invented samples so you can see the shape of the report. Not a client result.
Microsoft 365, Google Workspace, or mixed. Email, meeting transcripts, and chat. Read-only. Mail keeps flowing as it does today.
It stands up in your environment. We never hold your data. Your record stays yours.
Aging counsel and carrier asks, unowned report deadlines, stuck conflict clearance, left-out offices, double-booked experts, departing PEs. Cited or silent on every claim.
An owner note every Monday, plus recaps to meeting organizers. A human still sends every outbound.
Meeting organizers get a recap minutes after the call ends: highlights, minutes, and an action table with assigner, assignee, and due date, drawn from the transcript. A conflict check flags heated moments so the room can reset. Actions that never find an owner surface in Monday's digest. Optional meeting notes stay tied to that meeting only, which everyone in the room already witnessed.
The useful default at this size is the team, the job, and the change. Individual-level reporting is available only where leadership approves it in writing during setup. HR, legal, and compensation mail is excluded at the source.
A weekly note goes only to the person, then is deleted on the server. It is not an input to reviews. Managers cannot open it. Leadership sees anonymous aggregates only. Capacity building, not a manager dashboard.
Priced by who GroundTruth reads, not by headcount. You set the ingestion scope at setup; the invoice follows it.
Microsoft 365, Google Workspace, or mixed. Legacy mail or transcript systems add wiring.
Delegated push updates are standard. IT-coordinated pull in your change window adds coordination.
Which sources we wire at setup, and how many systems sit behind them.
Charged only for people whose mail and chat GroundTruth may read. Scope is your call, in writing, at setup.
The digest lands on the owner's desk whether scope is 10 people or 100. The floor reflects that.
Optional. Weekly note to the person only, deleted on the server. No manager view. Pausable anytime.
Start with ownership and ops; expand to field or practice leads when it earns it.
For comparison: a fractional chief of staff runs $4,000 to $8,000 per month and still is not in every customer or job thread.
You decide who sits in ingestion scope, and that list is the invoice. Expanding coverage to another department or office is a scope conversation, not a renegotiation. HR, legal, and compensation mail stay excluded at the source regardless of scope. GroundTruth deploys in your environment, on your Azure tenant; we never hold your data and your record stays yours. You bring your own LLM API keys: model usage bills directly from your provider to you, at their rates. We never mark up a token.